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Frequently Asked Questions

RehabVet is a specialised veterinary rehabilitation centre established in 2019 by Dr. Sara Lam, offering physiotherapy, hydrotherapy, and holistic treatments for dogs and cats.
RehabVet was founded by Dr Sara Lam in 2019. She holds a Bachelor of Veterinary Science from the University of Sydney, is a Certified Canine Rehabilitation Therapist (CCRT), and a Certified Veterinary Acupuncturist (CVA).
Our clinic is located at 513 Serangoon Road, Singapore—a convenient location accessible by car or public transport.
We focus exclusively on advanced rehabilitation techniques, ensuring personalised care and faster pet recovery.
We primarily treat dogs and cats but also welcome other small animals needing rehabilitation.
Yes, all our hydrotherapists are certified by Greyfriars, a renowned UK training centre specialising in canine hydrotherapy.
We have basic diagnostic tools on-site and work with vet partners for advanced imaging if needed.
Our dedicated team, specialised treatments, and evidence-based approaches set us apart in pet rehabilitation.
We focus on rehabilitative care and partner with 24/7 emergency clinics for urgent medical situations.
Yes, we provide ample parking and have pet-friendly facilities for convenient drop-off and pick-up.
Commonly: arthritis, hip dysplasia, intervertebral disc disease (IVDD), post-surgery recovery, and general mobility issues.
Yes. We help with nerve injuries, spinal conditions, and neurological disorders to improve function and reduce pain.
Absolutely. Our therapies help manage chronic conditions, reducing inflammation and pain over time.
We design weight management and exercise programmes to reduce stress on joints and promote healthier movement.
Yes. We offer targeted rehab and conditioning programmes for canine athletes recovering from strains or injuries.
Pets of all ages can benefit, from puppies with developmental issues to senior pets needing mobility support.
Yes. We specialise in helping pets recover after surgeries like orthopaedic procedures or ligament repairs.
Absolutely. Cats also benefit from physiotherapy, hydrotherapy, and gentle exercises to aid recovery.
Yes. We help stabilise joints, reduce pain, and improve function in pets with congenital or inherited conditions.
Our therapies can slow progression, improve comfort, and maintain mobility for dogs with degenerative myelopathy.
We provide physiotherapy, hydrotherapy, acupuncture, laser therapy, shockwave therapy, and more.
Warm water treadmill or pool exercises reduce joint stress, strengthen muscles, and speed recovery.
It’s a specialised approach using exercises, massage, and modalities like ultrasound to enhance mobility and reduce pain.
Yes, acupuncture reduces inflammation, promotes healing, and complements traditional veterinary care.
Yes, cold laser therapy accelerates tissue repair, reduces inflammation, and alleviates pain.
It sends high-energy sound waves to stimulate healing and reduce chronic pain.
These are prescribed activities designed to build strength, flexibility, and stability.
Yes, we combine Western and Eastern approaches, including herbs, massage, and nutritional guidance, for comprehensive pet care.
Every pet receives a custom plan based on their condition, breed, age, and overall health.
Yes, we create ongoing wellness and exercise regimens to help pets maintain mobility and comfort.
Yes. Our therapies, performed by certified professionals, are gentle, controlled, and have minimal risk.
They’re complementary. We work alongside your primary vet to enhance, not replace, conventional treatments.
Results vary; some pets show improvement after a few sessions, while others require ongoing therapy.
Yes, with proper supervision, water-based exercises are gentle and highly beneficial for seniors or nervous pets.
We use gradual introductions, warm water, and positive reinforcement to ensure a stress-free experience.
Generally no. Most pets tolerate sessions well, and sedation is rarely required.
Minor soreness or fatigue may occur, but serious side effects are rare under professional care.
We maintain strict cleanliness protocols, sanitising equipment and therapy areas regularly.
Yes, we closely monitor each pet’s response and address any concerns promptly.
Absolutely. We follow evidence-based practices to ensure proven, effective outcomes in veterinary rehabilitation.
Simply call our clinic or book online via our website. We’ll arrange a convenient slot for you and your pet.
Not necessarily, though having your pet’s medical records can be helpful. We welcome direct appointments.
We’re open seven days a week with extended hours. Please check our website for the latest schedule.
Availability varies. Call ahead or use our online booking portal to see if same-day slots are available.
Please bring any relevant medical records, x-rays, medications, and your pet’s favourite treats or toys for comfort.
Most sessions last 30–60 minutes, depending on the treatment plan and your pet’s needs.
A light meal a few hours prior is usually sufficient; avoid heavy meals to prevent discomfort in the water.
Occasionally, popular services like hydrotherapy may have a short wait. We strive to schedule appointments promptly.
Yes, just contact us at least 24 hours in advance to adjust your appointment without fees.
In special cases, we provide limited home therapy visits for pets unable to travel, subject to location and availability.
Fees vary by treatment. Please contact us for a detailed cost estimate tailored to your pet’s specific needs.
Yes, we offer multi-session packages and occasional promotions to help manage costs.
Many insurers cover rehab if prescribed by a vet. Check with your provider to confirm coverage.
We accept cash, major credit cards, and select digital payment options for your convenience.
We sometimes work with pet welfare groups. Contact us to discuss possible payment options or plans.
Yes, we offer detailed receipts and documentation required by most pet insurance carriers.
A consultation fee is charged for the initial assessment, separate from therapy session fees.
Follow-up fees depend on the complexity of the re-evaluation; please ask for specifics during your first visit.
Yes, we discuss treatment plans and provide estimated costs so you can make an informed decision.
Refunds or credits are assessed on a case-by-case basis, especially for prepaid packages.
Our rehab team comprises certified veterinary physiotherapists, hydrotherapists, and experienced support staff.
Yes, all our therapists hold recognised certifications and undergo ongoing training in veterinary rehabilitation.
Yes, a licensed vet oversees all rehabilitation protocols and patient care plans.
Certainly. We encourage an initial consultation to discuss your pet’s history and treatment needs.
We have extensive experience helping older pets regain mobility and manage pain through gentle rehabilitation.
Yes, our team is trained in basic emergency procedures to ensure your pet’s safety.
Our team is equipped to handle pets of all sizes and temperaments using safe, gentle techniques.
Yes, we collaborate with orthopaedic surgeons, neurologists, and other specialists when needed.
We attend continuing education courses, conferences, and review the latest veterinary research.
Please share any concerns immediately so we can adjust the approach for the safest and most effective outcome.
Yes, we welcome owners to observe sessions and learn techniques for home care.
We monitor improvements in mobility, pain levels, and overall function at each session and keep you updated.
Some pets may feel tired; light activity is encouraged if tolerated, but rest is recommended when needed.
Yes, we offer tailored home exercise plans to support progress between sessions.
Following the recommended plan, maintaining a healthy diet, ensuring proper rest, and consistent exercise all help.
Yes, we coordinate with your vet to align medications with rehabilitation for optimal outcomes.
Mild soreness is normal; if severe or prolonged, please contact us or your vet for advice.
This varies by condition; we’ll advise on safe activity levels and timelines after assessing progress.
Yes, we share regular updates with your primary vet to ensure coordinated care.
Proper aftercare and a gradual return to activity help minimise re-injury risk, though ongoing vigilance is important.
Our clinic features an underwater treadmill, therapy pool, exercise gym, laser therapy room, and comfortable treatment areas.
Yes, all our therapy and treatment areas are maintained at optimal temperatures for pet comfort.
We adhere to strict cleanliness protocols, with pools filtered and sanitised after each session.
Yes, we are fully equipped with ramps, support slings, and harnesses to assist pets with mobility challenges.
Our pools are spacious and designed to accommodate both small and large breeds comfortably during guided sessions.
Yes, private therapy rooms are available for pets needing a quiet environment or extended one-on-one sessions.
We provide barrier-free access with ample seating to accommodate pet owners of all ages and abilities.
Yes, tours can be arranged by appointment so you can view our setup and meet the team.
All treatment areas are disinfected and equipment sanitised after each use to prevent cross-contamination.
Yes, we have dedicated spaces to reduce stress and provide a calmer environment for feline patients.
We employ positive reinforcement and gentle handling; we can also schedule quieter sessions to minimise stress.
Our focus is rehabilitation; however, we can recommend trusted groomers if needed.
In some cases, rehab can stabilise joints and manage pain, potentially delaying or reducing the need for surgery.
We primarily treat cats and dogs, but please contact us to discuss rehabilitation for exotic pets.
We reassess and adjust the treatment plan, or refer you to specialists to ensure the best care.
Yes, a combination of controlled exercise and dietary recommendations can aid in healthy weight management.
Consistency is key. We’ll work with you to create a realistic schedule and provide home exercises to maintain progress.
We recommend separate appointments to ensure focused, one-on-one therapy, but we strive to accommodate families when possible.
Yes, we regularly organise pet wellness and rehabilitation workshops. Please check our website for upcoming events.
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URGENT CARE FOR PETS

Proven steps to pain free mobility.

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REHABVET CLINIC is Singapore’s first full-fledged animal rehabilitation clinic. With our team of well-trained and experienced veterinarians and therapists.
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